This Privacy Policy explains what personal information shewin collects from Filipino players, how it is used, and how it is kept secure. By registering an account or using the platform, you agree to the practices described here. If you have questions, our FAQ page is a good place to start.
Last updated: 2025. Applies to all registered players in the Philippines.
When you register on shewin, we collect the personal information needed to create and manage your account securely. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect your preferred payment details — such as your GCash or Maya account number or local bank information — so that deposits and withdrawals in Philippine pesos can be processed accurately and without delay. During your use of the platform, we automatically record technical data such as your device type, browser, IP address, and session activity to help us maintain platform security and improve your experience. All of this information is collected only to the extent necessary to operate the platform, comply with applicable Philippine regulations, and keep your account safe.
We do not collect sensitive personal information beyond what is required for account verification and transaction processing. shewin does not ask for your social media passwords, your full credit card numbers, or any information unrelated to your use of the platform. If you contact our support team, we may keep a record of that communication to help resolve your query and improve our service quality. We may also collect information about how you navigate the platform — such as which games or sports markets you view — to personalise your experience and surface content that is relevant to you. You can review and update most of your personal information at any time by accessing your account settings.
Your personal data is stored on secure servers with access controls that limit who can view or modify your information. shewin uses industry-standard encryption for data in transit and at rest, so your details are protected whether you are logging in, making a deposit, or requesting a withdrawal. We retain your data for as long as your account is active and for a reasonable period afterwards as required by Philippine law and our internal compliance obligations. When data is no longer needed, it is securely deleted or anonymised. We regularly review our storage practices to ensure they remain aligned with current security standards and applicable data privacy requirements in the Philippines.
shewin does not sell your personal data to third parties for marketing or commercial purposes. We may share limited information with trusted service providers who help us operate the platform — such as payment processors, identity verification partners, and customer support tools — but only to the extent necessary for them to perform their specific function. All third-party partners are required to handle your data in accordance with applicable privacy standards and are not permitted to use it for any purpose beyond the service they provide to us. We may also disclose information to Philippine regulatory authorities or law enforcement agencies where we are legally required to do so. Any such disclosure will be handled with care and in strict compliance with applicable law.
As a registered player in the Philippines, you have the right to access the personal data we hold about you, to request corrections if any information is inaccurate, and to ask us to delete your data where there is no longer a legal or operational reason to retain it. You may also object to certain types of processing or request that we restrict how your data is used while a query is being resolved. To exercise any of these rights, please contact our support team at support at shewin.pro with your account details and a clear description of your request. We will respond within a reasonable timeframe and in accordance with applicable Philippine data privacy law. We take all data rights requests seriously and will never penalise you for making one.
shewin uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how the platform is being used so we can continue to improve it. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional cookies — such as those used for analytics or personalisation — are only placed with your consent where required by applicable standards. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect how some features of the platform work. We do not use cookies to track your activity on other websites or to build advertising profiles for third-party marketing purposes.
shewin may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When material changes are made, we will notify registered players through the platform or by email to the address associated with your account. The most current version of this policy is always available on this page, and the date at the top indicates when it was last revised. We encourage you to review this page periodically so you are always aware of how your personal data is being handled. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you have concerns about any changes, please reach out to our support team before continuing to use the platform.
This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming page. For any data-related queries, contact us at support at shewin.pro.
Quick answers to what Filipino players most often ask about data and privacy.